FAQ / よくある質問

What is Matcha?

Glad you asked. Matcha is a finely ground powder made from shade grown green tea leaves originating from ancient Japanese culture. It has a vibrant green color, umami, smooth taste with a lingering sweetness and can be made into a variety of delicious drinks or pastries. Read more about it here.

How is Matcha made?

Short version: Green tea for matcha is cultivated in the shade. The tea leaves are dried, de-veined, and de-stemmed. Dried leaves are ground into bright green matcha powder.

For those of you that want to dig deeper into the art of Matcha Making go to the Long Version.

Where is your Matcha from?

From the one and only place to get Matcha: Japan. To be more concrete: Uji, Japan. It's well known for their long tradition of Matcha farming.

What quality is your Matcha?

It's in our name: we only sell quality ceremonial grade Matcha. You can tell by the color of Matcha if it's good or bad Matcha. If it's vibrant green: you got the good stuff. If it's yellowish or even brown, ew that can't be good. Stay away.

Is your Matcha organic?

Yes! Our Matcha is organic certified after EU, Swiss and JAS (Japan) regulations. The health of our farmers and customers is important to us so we only sell pesticide-free, purely organic Matcha.

How do I store my Matcha?

Always keep your Pouch sealed. Keep it in cool and dry conditions. That way your Matcha stays fresh the longest!

How do I prepare my Matcha?

Simple:
  1. add 1 Teaspoon of Matcha into a bowl
  2. mix around 1/4 cup hot (80°C, not boiling!) water into the bowl
  3. now whisk or shake until a froth forms (10-20 seconds)
  4. either enjoy your Matcha straight up (add more hot water) or make it into a Latte by adding 3/4 cups of warm milk of your choice

Is your Matcha vegan?

Yes, it's all vegan. If you want to enjoy a vegan Matcha Latte, we love ours with Oat, Almond, Coconut or Cashew Milk.

Does Matcha contain sugar? How many calories?

Nope. No sugar in this bad boy! You may add your favorite sweetener to your Latte later if you have a sweet tooth. (honey anyone?)
Matcha is super low-cal. There's roughly 3 calories in 1 gram of Matcha.

Where do you ship to?

We currently ship all across Europe.

How long does Shipping take?

Normally it takes between 2-3 business days.

Can I return my Matcha?

Sure. First off, sorry you are not happy with your Matcha. Please let us know if there is anything wrong with your order. To make a return simply send an email to contact@ceremonymatcha.com. Please note that the cost of a return is covered by you.

Who's behind Ceremony?

We are a small brand with a passionate team of two Matcha addicts based in Zurich, Switzerland. We are completely independant and do our best to fulfill our vision of making the best quality Matcha, sustainable and pesticide-free, with all it's amazing benefits available to you.

Can I buy Ceremony offline?

Currently Ceremony Matcha can only be purchased through our website. We plan to offer Ceremony in cafes and stores in the future. If you are interested in serving Ceremony Matcha at your business, please contact us. We are more than happy.

 Do you have subscriptions?

Not yet. But we are working on it. So that all of you diehard Matcha addicts get a nice discount off on your regular Matcha dose AND don't have to think about ordering new one. Win-Win. So stay tuned.